Stakeholder engagement

Our stakeholder engagement strategy is designed to ensure a coordinated, comprehensive and consistent long-term approach to fostering open and transparent dialogue with a range of stakeholder groups.

The objectives of this engagement approach are :

  • Ensure understanding by facilitating an inclusive, open and culturally appropriate approach to engagement and by providing reliable and timely information in an accessible and transparent manner to all stakeholders, regardless of status;
  • Manage expectations and concerns by providing a mechanism that not only gives stakeholders the opportunity to freely express comments and feedback, but also allows ONOMO to respond to this feedback and therefore to addressing concerns;
  • Manage risk by building lasting relationships. Engagement will enable ONOMO to understand the issues and interests of stakeholders and work with them to find mutually acceptable ways to satisfy or resolve them;
  • Create value when engagement allows partnerships to be developed for the mutual benefit of ONOMO and stakeholders. This includes, but is not limited to, social investment activities of the company. It also refers to seeking mutual benefit in design and operation, taking stakeholders into consideration and seeking their interests in all hotel activities.

Community & Social :

  • Community: We are committed to contributing to the sustainable development of our communities through engagement and partnerships and by investing in initiatives that have a lasting positive impact.

  • Social: Our best asset is the ONOMO smile (our employees) We set clear rules, covering everything from workplace harassment and whistleblowing to equal opportunity and human rights. Our ONOMO Rules help us protect our unique culture and values and create an exemplary work environment for all.

Business Integrity

ONOMO Group has a culture of ethical behavior and we expect our staff to act with integrity in all dealings related to our business.

The board has an anti-corruption policy and a clear whistleblower procedure in place. Employees are still expected to comply. The policy applies to all personnel, including directors, full-time and part-time employees, as well as consultants and independent contractors, partners and agents, all of whom are expected to know this policy, comply with it the terms and stay informed of any changes. ONOMO Group has zero tolerance for bribes and corruption and will not pay or accept bribes or facilitations, either directly or through third parties, under any circumstances. circumstance. Corruption is both a criminal offense and bad business. A culture of corruption discourages investment and trade and increases business costs while being unethical.

We encourage you to speak up and raise your concerns about actual or alleged misconduct. The company will treat all such disclosures confidentially and sensitively. Reports can be made to the Compliance Officer, who can be contacted at Be aware that anonymous reports can be difficult to substantiate and review.