The following conditions of stay apply to all Onomo hotels. Other conditions may apply locally and will be communicated to the customer by the hotel. The term “Hotel” used below refers to the other hotel where the Customer has registered his/her reservation. The term “Customer” refers to any person wishing to book rooms or services at Onomo hotels.
Any expression designating one gender includes the other genders, a natural person includes a legal or artificial person, including the State, and vice versa, and the singular includes the plural and vice versa.
The customer, by signing the reservation form on this site and/or the registration card, warrants [guarantees or promises] that he/she is duly authorized to sign these conditions of stay and to bind all persons whom he/she represents and/or for whom he/she is responsible and/or for whom he/she arranges accommodation at the Hotel (“his/her group”), and that in the absence of such authorization for any member of his/her group, he/she agrees, in addition to any other recourse the Hotel may have against him/her, for breach [act of breach or non-observance] of this warranty, to be personally liable for all amounts arising from the residence and/or use of the facilities by him and his group at the Hotel and to indemnify [agrees to pay for any loss incurred or having arisen – a contractual obligation of one party (in this case the Customer) to compensate the other party (in this case the Hotel) for loss incurred] the Hotel against any claim made by any member of his group against the Hotel, as set out in clause 5 below.
The hotel reserves the right to cancel any booking immediately and without any liability whatsoever on its part in the event of damage to or destruction of rooms or allocated facilities by fire or any other cause, labour or food shortages, strikes, lock-outs, industrial disputes, load shedding, cessation of any essential service, drought or any other cause beyond the control of the hotel which prevents it from fulfilling its obligations in connection with any booking. In such circumstances, the hotel will make every effort to accommodate the customer, but will not be liable if it fails to do so.
The customer accepts full responsibility for all additional costs incurred by him and his party during their stay at the Hotel. All amounts incurred by the customer and his/her party will be invoiced and all such invoices will be due and payable upon presentation. Any questions regarding specific invoices do not affect the immediate payment of any other outstanding amounts.
The guest hereby agrees, on behalf of himself/herself and the members of his/her party, that it is a condition of his/her/their residence at the hotel and/or use of the facilities, that the hotel shall not be liable for any injury or damage to or the death of any person (or any minor dependent of such person) or for the loss or destruction of or damage to any property or for any loss of money or other valuables or for any loss or damage of any other nature (and any minor dependent of such person), including, but not limited to, pure economic loss [financial loss and damage], other monetary loss or a claim for loss of support or any damage for anything occurring on the hotel premises, whether as a result of fire, theft, drowning or any other cause whatsoever and by whomsoever caused, whether as a result of negligence or wrongful act of any person employed by or under contract with the hotel or otherwise. In addition, the guest hereby indemnifies the Hotel against any claim, as described above, which may be made against the Hotel by any person occupying the room with the guest or any guest of the guest.
When consuming food on the Hotel’s premises, the guest and any member of his/her party hereby acknowledge that if they suffer from an allergy or other problem related to the ingredients of such food, they shall be solely responsible for reporting this fact to the appropriate Hotel representative. Any illness or discomfort suffered by the guest or any member of their party will be their sole responsibility. The Hotel is not responsible for medical or other expenses, however incurred, for the treatment of any such illness or ailment.
The Customer and each member of the Customer’s party agree that the Hotel shall have a lien on all items brought by the Customer or a member of the Customer’s party onto the Hotel’s premises for all amounts owed to the Hotel by the Customer or a member of the Customer’s party, regardless of how and when such debt was incurred.
The customer is responsible for any damage or destruction caused to the Hotel premises, assigned rooms, furniture, utensils and equipment therein, due to deliberate act, default or negligence, and is liable to pay for such damages.
All information contained in this website, brochure or catalog (or accompanying or forming part of any offer made by the Hotel) is subject to change at any time without notice and the Hotel is not obliged to comply exactly with any such change. The Hotel is not responsible for any inaccuracies contained in websites, brochures or other information provided by the Hotel and is not liable for any accidents or events resulting from such erroneous information.
Notwithstanding the amount that may be due at any time, the parties agree to the jurisdiction applicable in the country of residence, it being understood, however, that the Hotel shall at all times be entitled to bring any action or proceeding before the competent court in the country of residence. Should such action be necessary, the customer agrees to pay all costs and disbursements between the attorney and his client [all costs which the attorney is entitled to recover against his client] and the collection commission. A certificate signed by the hotel manager constitutes prima facie proof [deemed correct until proven otherwise] of the indebtedness of the client and/or his group.
The customer and all members of his group choose as domicilium citandi et executandi the address shown on their identity card, and the Hotel at its physical address.
No modification, alteration, variation or cancellation of any of these conditions shall be binding on the Hotel unless agreed in writing by the Hotel and signed by an officer on its behalf. These terms and conditions and the guest’s stay at the Hotel shall be governed by and construed in accordance with the laws applicable in the guest’s country of residence.
If any provision hereof is held by a court to be unenforceable, such provision shall be severable [capable of being severed or separated] from these terms and conditions and shall not affect the remaining provisions, which shall remain in full force and effect.
No provision hereof shall be construed to the detriment of any party by reason of the fact that such party has or is deemed to have structured, drafted or introduced such provision or by reason of the extent to which any party or its professional advisors have participated in the preparation of these Terms and Conditions and, accordingly, the contra proferentem rule [broadly, this means that in case of doubt as to the meaning of words in a contract, the words will be construed against the person who advanced them] shall not be applied to the interpretation of these Terms and Conditions.
The Hotel accepts no responsibility for the safekeeping, loss, damage or destruction of any property stored or left in the room, in the room safe and/or in any other part of the Hotel premises, whether as a result of negligence or other wrongful act of any person, whether employed by the Hotel or not, or from any other cause whatsoever and howsoever arising. In addition, the Hotel accepts no liability for any claim arising from any failure of electricity, water (due to drought or otherwise) or other utilities, failure of back-up generators or tanks, whether or not caused by the negligence of the Hotel. The customer agrees that after his/her departure or that of a member of his/her party, the Hotel may retain the property left by him/her and/or a member of his/her party for a period of one month, pending any claim by the customer and/or a member of his/her party, failing which the property will be confiscated and the Hotel will dispose of it as it sees fit. The Hotel is also entitled to charge the customer a reasonable fee for the period during which the items are left at the Hotel.
No warranty [guarantee or promise] or representation, express or implied, not contained herein shall be binding upon the parties. No waiver [voluntary relinquishment of a known right] made by the Hotel to the Customer shall be binding unless in writing and any such waiver shall be construed as strictly relating to the purpose for which it was made and no indulgence on the part of the Hotel shall operate as an estoppel [preventing anyone from making an allegation or denial that contradicts what it has previously stated to be the truth] against it with respect to any right under this Agreement, and shall not prevent the Hotel from thereafter exercising its rights strictly in accordance with these conditions.
The guest is not entitled to assign [give up possession or give to another person] or allocate [allocate or hand over] the reservation to a third party, nor to use the hotel’s facilities for purposes other than those indicated, without the hotel’s prior written consent.
As the Hotel may be required to collect personal information, the customer hereby agrees that the Hotel may pass on the personal data collected to the companies making up the hotel group and to any authorities empowered to do so. The customer also agrees that such data may be used by the Hotel for marketing and market research purposes, to the extent permitted by law.
The hotel is monitored by a closed-circuit video surveillance system, which the guest and his entourage hereby accept.